Lovely place with great staff! Did my Clinicals here and the nurses (Devin) who trained me was amazing at his job and with the residents. The administration was so sweet and supportive! Great place with great care.

Houston Transitional Care provides supportive and professional physical therapy team. The staff is attentive and they work closely with patients to support recovery and improve mobility. I give a special credit to the therapists Thi and Comfort for their wonderful encouragement! They motivated me and kept me relaxed all throughout my recovery. Which helped me achieve my goal to a successful recovery. I also really enjoyed the activities offered every day. Chelsey the Activities Director does a great job creating a positive and engaging environment! My main concern was communication with staff at nighttime. There were times when attentiveness could have been better. That, said my overall experience was still positive, and I appreciate the care and effort from the therapy and activities team.

The care technicians were very consistsnt with good skin care iin the genital area and upper body pressure points. Alittle less patient with assisting with meals. After the first meeting on admission The social worker and even administration were very, very difficult to reach. Only once did an administrator return my call. Discharge planning was none exist.

My husband has been here since Jan1st.2026 . First the good things. The Rehab people are nice and so are some nursing and CNA staff. Food is tolerable but its presentation sometimes is less than appealing. Now the concerns: Staff don’t really talk to or engage the patient much just do their jobs quietly and leave. So for non mobile patients that don’t get many social opportunities, the days are long and lonely if family is not there. Although my husband’ s plan states changing briefs and rotating every two hours the reality is 4 to 7 hours with very infrequent rotation and poor blocking. ( I have a camera) My husband is 100% immobile and one of the reasons we choose Houston Transitional was because they told me there where lo-air mattresses on the bed which was true until they took my husband’s off his bed and gave it to someone else a couple of days ago which I am not happy about. My husband has a history of previous pressure wounds so when you take away his lo flow air mattress, not changing and repositioning him every 2 hours he is at high risk for getting pressure sores again. Although I have tried repeatedly to make an apt with the Director of Nursing she does not return my calls. I haven’t yet tried talking to the Director but will try that next. There is a problem with communication between the Rehab department and the Nurses that has affected my husband’s hospital appts greatly. Don’t come here for speech therapy or you will be disappointed. Although I have asked repeatedly for someone to set up my husband for daily teeth brushing it has not happened. I have also asked repeatedly for maintenance to come fix the thermostat in my husband’s room because it is not working and that has not happened. The place is cleanish but rundown and in need of lots of refurbishing. Towels and facecloths are scarce. The only outside sitting area is where the smokers also sit with butts on the ground and in front of the entrance door. What ever company owns this building does not appear to care to keep it up to a higher standard. *Update 3Feb2026, cooling / heating unit replaced in my husbands room with new unit✔️Thank you. ** Updated 23Feb, 2026,1 week+ after move out to different facility – Brief changing and repositioning went from very bad to worst 10 hours no change. -Numerous holes in bed sheets -Significant water coming through room ceiling during rain storm. -Lost of 7 pairs sweat pants and 3 or 4 shirts all labeled. – No return calls from Director of Nursing, Social Worker, Maintance or Business office after five days of repeated calling and leaving messages. ***Beware this facility has a non-responsive administration and does not seem to care about providing services to more involved patients. Go elsewhere. Houston Transitional Care has put up a new 2026 webpage that doesn’t allow customer reviews to be submitted, This should be a warning right there. –

My recovery was successful, and I grew great bonds with staff. Teena motivated me everyday in therapy! I left with a smile on my face and proud of all I accomplished at Houston Transitional Care.

Fantastic physical therapists and occupational therapists. The nurses, CNAs and housekeepers are exceptional. I was very grateful for the outstanding care I received. I especially appreciate the impressive efforts of Chelsey and the gracious attitudes of the entire staff.

I felt very safe at Houston Transitional Care. The food was very good, and I enjoyed the caregivers wonderful care for me every day! The nurses are very attentive and always make sure residents are taken great care of everyday! 🙂

Houston Transitional Care is a very comfortable recovery facility. The facility is very clean and the staff is very helpful. Ultimately I’ve been treated very kindly.

At my stay here at Houston Transitional Care it was very pleasant. With that I would like to acknowledge the Activities Director Chelsey. She is a very energetic and positive Activities Director. Any activity residents like to do she makes happen with fun! On our Bingo days me and other residents get very excited! We look forward to attending! As for crafts I enjoyed feeling creative and loving what we do. She is never rushing us to finish activities and lets us take our time. She talks with us and socializes with all the residents. From my opinion she is a person of understanding and I’m going to truly miss her!

The service is excellent! The stsff is very friendly and helpful. The food is delicious! Having a private room is outstanding!! 😁

This is an excellent facility the staff and nurses are very nice.The activity director Miss Chelsey is very active with the clients and the activies she is always checking on the patients encouraging them to participate in activities such as bingo,crafts,movies physical activity healthy exercise activities and checking on their well being how their day is going and brightening up their day.

Neglect: Loved one brought in 5pm in the evening. We were never greated with any head of staff or nurse to go over any of my father’s needs. An aid was the only one that got my fatter in his room. (exceptional aid!) We used our own camera and private sitter! Next morning 7:14am I called EMS to take my fatter back to the VA as he was not straight catheter for over 12 hours. Obviously the night shift nurse failed to do their job as my fathers order was that he is ti be straight catheter every 6 hours. When I arrived at the facility that mornings before EMS arrived a new nurse had come on shift told me she did not have an order to straight catheter my dad till 9 am. This was just not acceptable care in my opinion.

Took 30 minutes for an aid to get to my father’s room, after pushing the call button.They obviously didn’t read his chart that said, he had to be straight catheter every 6 hours.He bladder was not relieved from 5:00pm till we had an ambulance get him out of there at 9:00am. They are sweet talking to you when trying to get a love one there, then your ghosted. We had put our own camera in the room thank goodness to know what help he didn’t get.

Great care and attention to detail. Facility smelled great like a hotel and looked spotless. Highly recommend!

“Administrator” Ahmad is completely terrible. Will completely disrespect and disregard you.

This place is not what they tell you. Physical therapy 2 times a week, not on weekends then they just place her in a bed. When messed on herself it took over an hour to respond after I pressed her button. I don’t recommend this place to anyone.

Unacceptable Behavior from Charge Nurse Joseph at Houston Transitional Care. I had a deeply disappointing and upsetting experience at Houston Transitional Care involving a charge nurse named Joseph, whose conduct was unprofessional and completely lacking in compassion. As a concerned family member, I approached the nurses’ station to inquire about my mother. Joseph saw me standing there, made eye contact, and then blatantly turned away without acknowledging me or asking if I needed assistance. He casually turn his back to me to get ice as if I were invisible. When he returned for the dining area on the right of the nurses station, I said, “Excuse me, did you not see me standing here?” His response was rude and dismissive: “Yes, I saw you. And you saw me too. Why didn’t you just ask me the question?” — said in a sarcastic and condescending tone. He then added, “Your mother’s nurse is with a patient, go talk to her,” and continued walking without offering help. He refused to give me his name when I asked, and I only learned it from another staff member who kindly apologized for his behavior. I reported the incident to the night supervisor, who was gracious and professional, and promised to inform the Director of Nursing. Unfortunately, I followed up with two phone calls and a voicemail and still have not received a response. If this is how Nurse Joseph treats concerned family members, I shudder to think how he might treat vulnerable patients under his care. His behavior was callous, disrespectful, and completely unacceptable for someone in a leadership role and as a NURSE PERIOD! I will be reporting Nurse Joseph to the Texas Board of Nursing, as I believe his conduct warrants a formal review. Families deserve empathy and professionalism when entrusting loved ones to your facility. This experience was the opposite.

I. ‘Ve never left a negative review about any medical facility.I’ve been in that’s gonna change.I won’t be out of here till tomorrow.So I won’t make any comments until then

While I may have my reservations, I am giving them 5 stars because upon observation, their quality of care is still better than other places that I have heard of or read up on. the nurses give the meds timely, the therapists do their jobs kindly, for the most parts the rest of the staff are professional. The nurses Steven, Tina and Shareef have been great, The Therapists go above and beyond by trying to convice him to go to therapy when he gets reluctant to do so. Tee is my favorite coz she will take more time and kindly to get him going. Comfort and Adriana and the other speech therapist and Michael have been great as well. We do most of the cleaning for my Dad when he pees or poop and the CNAs come to help if we ask (it may take time though coz they have so many other patients to take care of). Daytime CNA Kim has been great, night CNA Angie as well. My dad had a stroke with some complications so we were refered here to get him rehabilitated. Our first night and first few days weren’t so good as far as nursing wise but the PT/OT and speech was good so we stuck it out. The first night a nurse screamed at my sister for following up on the feeding bag. we.ve witnessed several falls that freaked us out. Things have gotten better after a few days. They seem very shortstaffed as most SNFs are. You will hear this a lot and it’s true here as well, you have to be very aggressive on being your family’s advocate. You have to be naggy and keep following up with the nurses and cnas and the therapists. if your family is not ambulatory and need a lot of help, I recommend to have another family come to keep them company so someone can ask help for them if they ever voided otherwise they may sit on their poop or pee for a while until they come and check in. Their staff can get so busy so they may not come in unless you ask for help. Read up and ask around about SNF and LTACs and you may hear bad experiences which unfortunately is the norm for most of these kind of places so you may need to set your expectations less when transferring your loved ones to places like this. So while they may not be perfect and it may come off like they are rude or unfriendly at first, just note that they can get very overwhelmed sometimes and not have the energy to be friendly so as long as they are giving meds timely and the rehab consistently, that is the most you can ask for. Ask about the meds they are giving and don’t be afraid to question them if you have doubts. Trust but verify. Nurses in these kind of facility maybe overseeing up to 20 patients and as humans they can make mistakes so you can help avoid deadly errors by verifying

I am currently a patient. I came for pt to get my body going again. Everyone has been so welcoming and comforting it feels like a big family. Cynthia the receptionist is so nice and welcoming always having a smile on her face and listens to all my stories. Keeley the night supervisor is so kind and always around to help me with my needs. Kadian my physical therapist is absolutely amazing and made me regain my strength that I thought I would have back, what a blessing. I would recommend HTC to all my family members. Thank you HTC for making my transition easier.