Houston Transitional Care is a wonderful nursing and rehabilitation center in southwest Houston. Most of the staff are caring, understanding, and patient-oriented. The building is renovated and beautiful. Being only in my 40s and suffering a horrible injury, coming to a nursing facility after my hospital stay was concerning. However, the staff here- from social work to physical therapy and activities- have made my rehab experience better than I could ever imagine. On shift change, appropriate information is passed. Everyone is up to date and the new nurses who have come onto their fresh shift smile and are inviting and welcoming. The attending physician and accompanying nurse practitioners are there to support and to help, and patient comfort is a top priority. I have been here nine days and I am well on my way to reaching my goal to return home. Although it may take another week or 2 for me to be completely ready, I trust and have faith in the staff here to prepare me to continue on my journey, overcoming my injury and returning to normal life. Some staff that are notable to my stay are: Chelsea in Activities; Stephen, KeeLey, Jeannette, and Hannah, my nurses; Kim, one of the most capable nurse aides; Melda and Mike, in dietary; Mike, Norma, Teena, and T’hi in rehab; and Brandy, Mya, LaShanna, Cynthi, administrative staff. I would recommend this facility time and time again for anyone needing rehab after injury or skilled nursing- whether short or long-term. Great job, HTC! Jacob – rm 168

The worst staff I’ve ever encountered in a healthcare setting. They are lazy and act put out to do anything and they’re always arguing with each other. You can tell by their horrible attitudes that they don’t care at all about any of the patients. Don’t take your loved one here, you’ll definitely regret it.

At Houston Transitional Care I worked very well with all the Physical Therapy! The Therapists and Nurses are very patient and kind! Before I got there I wasn’t able to get out of bed or do any task independently. I am now going home confident that I can do tasks successfully and needing minimum care. I have met many people at Houston transitional Care and some I know I have made friends with forever. The activities Director Chelsey excels at here job and I truly enjoy the bond I have grown with here. And, the motivation she has given me all throughout my stay at Houston Transitional. I recommend this facility to everyone that needs rehab and wants to have a successful recovery.

I’m currently a caregiver for a resident here at Houston Transitional and truly have enjoyed the time we have here. The facility is very clean, the staff friendly and the physical therapy was successful with helping with my clients recovery. We have enjoyed growing a fun relationship with Chelsey and the activities we do everyday. His family and I have 100% confidence that my client’s health will improve successfully

TERRIBLE service and way over priced 😔

I wouldn’t send my dead dog there! They were terrible! They don’t communicate within the departments . They say you’re paid up through a certain date and then say you’re not 🚭 so they are crooks!

First off the staff of this place is very unprofessional. Looks great from appearance but the staff needs alot of help on customer service!

The staff here is fantastic! Everyone here goes above and beyond and truly care about their patients. We have been treated so well, everyone who comes into my husband’s room has become like family. Thank you Houston Transitional Care for being so helpful, caring, and patient with us through this time, my husband is getting stronger every day because of each of you! ❤️

I came to Houston Transitional care after I was in a car accident and broke my arm and fractured rib. The recovery was very painful challenging and nothing like I have experienced before. The physical therapy team were very kind, patient and very encouraging that I would be able to do things on my own again. They worked with me at my own paste and helped me become confident! Even days I felt frustrated I still looked forward to going to therapy and the activities planned everyday! ❤️❤️I love the activities I did that helped my recovery and also make new friends. I’m proud of my progress I made in recovery and thankful to everyone at Houston Transitional care who helped me along the way.

I was there in July for two weeks and I was treated very well by the staff and the nurses they did a great job. The Food was awesome. The only thing I hate is that my wife have knee problems and she couldn’t come visit me because it was against their rules to push her in wheelchair to visit me. but I’m OK with that. My therapy was great I enjoy the Physical therapy helps me a lot. I am in good shape my therapy. I enjoy the Rehab to help me a lot. I am in good shape now I’m walking better , talking better. The nurse who checked me and check out. To the skilled nursing. Thank you. she was very courtesy. She helped me out a lot because I came from Memorial city hospital. I was not treated well there as I was here and I think you. I want to thank the whole staff who worked there all the way down from dietitian to nursing staff to the people who kept my room clean. And yes, I would recommend someone come there. I have been in two.SNF this is best. My Opinion and my wife

Fantastic, Clean place Physical therapy area, Fresh baked things and friendy staff

UNDERSTAFFED UNDERSTAFFED UNDERSTAFFED: if you’re conserding this place would highly recommend you checking the staffing ratio. Employee turnover is biggest problem with Houston Transitional Care.. never seems to be able to retain the staff.. While communicating with newest staff members ” they’re being forced into doing way more work than the job requirements ” Administration is a joke..if you’re trying to file a complaint with any 0 mmgrievance it’s impossible because they’re never on propety. They’re leaving soiled diapers on patient way to long because they’re UNDERSTAFFED! GREEDY COMPANIES DO THIS STUFF! ADMINISTRATION never changes because they’re following orders from their GREEDY OVERLORDS! UNDERSTAFFED is the biggest problem with this place. They’re opening residents mail and being contrite while doing it. It’s against the law in doing this. All the Televisions in rooms are connected to the Internet with built-in listening devices for Amazon and whose ever providing the Internet.

This was my first time every being at a rehabilitation center and my experience was excellent! The staff were attentive and caring especially in the physical therapy department. They have a very supportive environment and stay focused on helping residents regain independence and achieve their recovery goal . The facility is very clean and comfortable I socialized with other residents and staff all day! Meals are served on time, and the dining staff are very friendly and attentive. I truly feel I have made some friends for life from encouragements we gave each other and doing daily fun activities that gave me joy! But, most of all the recovery I have made through a positive environment!

If you care about your loved ones then don’t take them to this place. The staff is horrible & is only there for a paycheck. Poop was left on my dad twice overnight. We removed him from the facility due lack of concern & basically staff not doing their job. Reached out to the supervision over the facility & the concern level is the same. Zero stars is what they deserve from me but unfortunately you have to give the bare minimum.

Extremely disappointed with the care and treatment of the elderly residents at this facility. Seniors deserve patience, compassion, dignity, and proper attention, and that was not consistently shown. Very concerning experience for families trusting this rehab center with their loved ones. Horrible! Let me add no security!

Transitional Care Facility on Jason Street I am deeply disappointed with the care my father received at this facility. He was left in feces for 24 hours, which is not only unacceptable but also inhumane. Additionally, he was not fed during his stay, raising serious concerns about the staff’s neglect. To make matters worse, when my mother tried to address these issues, the staff threatened to call the police on her. This treatment is alarming, and I would not recommend this facility to anyone looking for proper care for their loved ones. ​

If I could give this facility less than one star, I absolutely would. My 96‑year‑old father‑in‑law was admitted from May 21–26 2026, and what he experienced was nothing short of neglect. During his stay, he developed sores on his genitals due to a complete lack of bathing and basic hygiene. He received little to no physical therapy, even though that was one of the main reasons he was admitted. The most disturbing part was that staff left him lying in his own feces long enough to cause chafing and skin irritation. No patient — especially a 96‑year‑old man who cannot fully care for himself — should ever be left in that condition. When my mother‑in‑law begged for help, instead of addressing the situation or showing any compassion, the facility called the police on her. She was advocating for her husband because the staff refused to provide the care he needed. Their response was unprofessional, hostile, and completely unacceptable. This facility failed him in every possible way: hygiene, therapy, communication, compassion, and basic human dignity. I strongly urge families to think twice before placing their loved ones here.

Lovely place with great staff! Did my Clinicals here and the nurses (Devin) who trained me was amazing at his job and with the residents. The administration was so sweet and supportive! Great place with great care.

Houston Transitional Care provides supportive and professional physical therapy team. The staff is attentive and they work closely with patients to support recovery and improve mobility. I give a special credit to the therapists Thi and Comfort for their wonderful encouragement! They motivated me and kept me relaxed all throughout my recovery. Which helped me achieve my goal to a successful recovery. I also really enjoyed the activities offered every day. Chelsey the Activities Director does a great job creating a positive and engaging environment! My main concern was communication with staff at nighttime. There were times when attentiveness could have been better. That, said my overall experience was still positive, and I appreciate the care and effort from the therapy and activities team.

The care technicians were very consistsnt with good skin care iin the genital area and upper body pressure points. Alittle less patient with assisting with meals. After the first meeting on admission The social worker and even administration were very, very difficult to reach. Only once did an administrator return my call. Discharge planning was none exist.

My husband has been here since Jan1st.2026 . First the good things. The Rehab people are nice and so are some nursing and CNA staff. Food is tolerable but its presentation sometimes is less than appealing. Now the concerns: Staff don’t really talk to or engage the patient much just do their jobs quietly and leave. So for non mobile patients that don’t get many social opportunities, the days are long and lonely if family is not there. Although my husband’ s plan states changing briefs and rotating every two hours the reality is 4 to 7 hours with very infrequent rotation and poor blocking. ( I have a camera) My husband is 100% immobile and one of the reasons we choose Houston Transitional was because they told me there where lo-air mattresses on the bed which was true until they took my husband’s off his bed and gave it to someone else a couple of days ago which I am not happy about. My husband has a history of previous pressure wounds so when you take away his lo flow air mattress, not changing and repositioning him every 2 hours he is at high risk for getting pressure sores again. Although I have tried repeatedly to make an apt with the Director of Nursing she does not return my calls. I haven’t yet tried talking to the Director but will try that next. There is a problem with communication between the Rehab department and the Nurses that has affected my husband’s hospital appts greatly. Don’t come here for speech therapy or you will be disappointed. Although I have asked repeatedly for someone to set up my husband for daily teeth brushing it has not happened. I have also asked repeatedly for maintenance to come fix the thermostat in my husband’s room because it is not working and that has not happened. The place is cleanish but rundown and in need of lots of refurbishing. Towels and facecloths are scarce. The only outside sitting area is where the smokers also sit with butts on the ground and in front of the entrance door. What ever company owns this building does not appear to care to keep it up to a higher standard. *Update 3Feb2026, cooling / heating unit replaced in my husbands room with new unit✔️Thank you. ** Updated 23Feb, 2026,1 week+ after move out to different facility – Brief changing and repositioning went from very bad to worst 10 hours no change. -Numerous holes in bed sheets -Significant water coming through room ceiling during rain storm. -Lost of 7 pairs sweat pants and 3 or 4 shirts all labeled. – No return calls from Director of Nursing, Social Worker, Maintance or Business office after five days of repeated calling and leaving messages. ***Beware this facility has a non-responsive administration and does not seem to care about providing services to more involved patients. Go elsewhere. Houston Transitional Care has put up a new 2026 webpage that doesn’t allow customer reviews to be submitted, This should be a warning right there. –

My recovery was successful, and I grew great bonds with staff. Teena motivated me everyday in therapy! I left with a smile on my face and proud of all I accomplished at Houston Transitional Care.

Fantastic physical therapists and occupational therapists. The nurses, CNAs and housekeepers are exceptional. I was very grateful for the outstanding care I received. I especially appreciate the impressive efforts of Chelsey and the gracious attitudes of the entire staff.

I felt very safe at Houston Transitional Care. The food was very good, and I enjoyed the caregivers wonderful care for me every day! The nurses are very attentive and always make sure residents are taken great care of everyday! 🙂

Houston Transitional Care is a very comfortable recovery facility. The facility is very clean and the staff is very helpful. Ultimately I’ve been treated very kindly.